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General terms and conditions of sale


Any purchase on line carried out on the Web site www.tresse-paris.com is subjected as a preliminary to the catch of knowledge and the acceptance of the present general conditions of sale.



  • Article: item of any kind offered for sale (e-commerce service) on the Site


  • Customer: a non-trading natural person placing an Order and having full legal capacity.


  • Order: commitment to purchase all the Items selected by the Customer via the e-commerce service of the Site.


  • Website: website published by TRESSE and accessible at www.tresse-paris.com




These general terms and conditions of sale (hereinafter "GTC") apply exclusively between any Customer and the company Lifestyle Capital (hereinafter " TRESSE") whose registered office is located at 14 avenue Franklin Roosevelt 75008 Paris registered in the Paris Trade and Companies Register under number 887 593 630.


You can reach one of our consultants at TRESSE or by contacting us by email : serviceclient@tresse-paris.com


The GTC are applicable without restriction or reservation to all items offered for sale on the Site.


The applicable GTC are those appearing on the Site on the day the Customer places the Order.


Any Order on the Site is subject to the Customer's prior and unconditional consultation and acceptance of these GTC and the applicable prices.


The Customer's "click" on the "Proceed to payment" button accessible on the page dedicated to the validation of the order constitutes acceptance.


These GTC prevail over any other document.




The sale of Items on the Site is exclusively for retail sale and to individuals.

Under no circumstances may the Site be used by professional Sales Customers, alone or in groups, regardless of how their models are marketed (e.g. Internet marketplaces, shopping malls, intermediaries, physical stores). The Customer therefore acknowledges and accepts that Items may only be purchased in quantities corresponding to the average needs of a consumer, both in terms of the number of Items ordered in a single order, and in terms of the number of individual Orders placed for the same model, respecting the usual quantity of an average consumer. TRESSE reserves the right to refuse an order manifestly validated by a professional Sales Customer.


All Customers declare that they are aware of the unreliability of the Internet network, especially in terms of relative security in the transmission of data, of non-guaranteed continuity in access to the Site, of non-guaranteed performance in terms of the volume and speed of data transmission and of the propagation of viruses.


TRESSE warns each Customer of the need to implement a solution and security measures within their computer or portable or mobile equipment to prevent the spread of viruses.




Any person can freely create a customer account through the "Create an account" section.


The creation of a customer account is done by filling out the form that is offered to the user of the site.


This account is strictly personal and allows the Customer to identify himself before validating each Order.


When creating the Customer Account, the Customer enters the data that allows him/her to be identified under his/her full responsibility, control and direction and undertakes to provide complete, accurate and up-to-date information, and not to impersonate a third party, nor to hide or change his/her age.


When creating a Customer Account, the Customer chooses a login (email) and password.


If the chosen ID is already assigned, the system prompts the user to choose another ID.


The identifiers and passwords are personal and confidential. If TRESSE takes all the useful precautions and commits itself to protect the personal data of its Customers, the Customer is informed of the necessity of preserving his password secret and of not revealing it with a third, with some title that it is.


In the event of suspicion of the use of the identifier and the password by a third party, the Customer will have to immediately alert TRESSE in order to change his password and/or to choose to close his customer account.

TRESSE reserves the right to close any client account and consequently refuse any sale to a Client in the event of non-payment of one or several previous Sales Orders.


In this case, TRESSE sends an email to the concerned Customer to the address communicated by this last one at the time of the creation of his customer account informing him of the deactivation of his identifier and his password and of the closing of his account. A notice of eight (8) calendar days is granted to the Customer so that he can possibly make his observations to TRESSE, without prejudice to the suspension of his Account during the notice period.


In general, the Customer is informed of the fact that his account may be closed following the Customer's first request by email to TRESSE.




The items available for sale are those listed on the Site. The offers are valid as long as they are visible on the Site.


They are offered within the limits of availability displayed on the Site.


TRESSE reserves the right to withdraw from sale, at any time, any Item on the Site and/or to replace or modify any information associated with the Items on this Site.


In the event that an item is unavailable after the Order has been placed, the Customer will be informed by e-mail and the order will be automatically cancelled. TRESSE undertakes to reimburse the Customer as soon as possible, and at the latest within 14 days of the cancellation of the Order.


Items for sale on this site are only available for delivery in the following territories: Metropolitan France and Europe.


The characteristics of the Items sold on the Site (photographs, graphics and descriptions of the Items, etc.) may vary over time. Only the visual of the Item displayed at the time of the Order shall be taken into account by the Customer.


In the event of errors or omissions relating to the description of an Item, the liability of TRESSE is limited to the reimbursement of the reasonable costs incurred by the Customer in returning the Item.




All Orders imply an obligation to pay.


The Customer declares that he/she is at least 18 years old and has legal capacity, or if he/she is a minor, guarantees that he/she has parental authorisation to place the Order.


To place an Order, the Customer must follow the online purchasing process and click on "Checkout" to submit the Order.

Payment of the Order implies acceptance of these GTC, the price of the Items and the content of the Order.


After validation of the payment, TRESSE sends to the Customer an email of confirmation of its Order.


All Orders are subject to the prior acceptance of TRESSE and are only definitively confirmed after the Customer has received an email confirming the dispatch of the Article(s).


Any Order may be refunded if it is found that the conditions under which it was made did not comply with these GTC.


If the Customer does not receive an e-mail following his/her Order, he/she is responsible for contacting TRESSE customer service as described in article 13 of these General Terms and Conditions.


TRESSE shall in no way be held liable for any typing errors made by the Client that prevent the delivery of the confirmation e-mail and/or the Sales Order.


It is recommended that the Customer print out the Order confirmation email.


For any questions regarding the follow-up of an Order, the Customer should consult his/her customer account on the Web site or contact customer service as described in article 14 of these GTC.




The prices are indicated on the Site in euros, all taxes included (TTC), excluding participation in shipping costs.


They take into account VAT and any discounts applicable on the date of the Order.


Any new taxes or contributions, in particular environmental, are likely to be passed on in increase or decrease on the selling price of the Articles.


The prices of pieces do not include delivery costs (postage, packaging and preparation of the parcel according to the amounts in force).


The amount of shipping costs is specified on the Site before the Order is validated.


TRESSE reserves the right to modify the prices of the Articles at any time, the Articles being invoiced on the basis of the rates in force at the time of the validation of each Order.


The price of the Items invoiced is therefore the one indicated at the time of the Order.





Any Order implies an obligation to pay by credit card using a sufficiently funded bank account or by Paypal. The Order shall only become final once the price and costs associated with the Order have been paid in full.


The price invoiced to the Customer is the price indicated in the Order confirmation sent to the Customer by e-mail.


The Order is payable immediately, by credit card (CB, Visa, MasterCard, AMEX, Apple Pay) or payment account (Paypal, Klarna).


Once the Order has been dispatched, the Customer shall be informed by e-mail that his/her invoice, including delivery charges and VAT applicable on the date of the Order, can be accessed online via his/her customer account.


The transactions carried out on the Site are entrusted to a secure online payment platform PayPlug, whose head office is located at 110 avenue de France, 75013 Paris, France, Tel: + 33 (0)1 76 34 01 55 and email: support@payplug.com.


This solution presents highly secure pages for entering payment data: card number, expiration date and visual cryptogram.


This platform encrypts and then transmits these payment data to the bank, in complete confidentiality and makes them inaccessible to a third party.


It is possible for the Customer to save his bank details on his account. The data in this case remains encrypted and not accessible.




The Articles are delivered only in the countries indicated in article 5 of the present GCS.


The Customer will receive an Order number by email confirming that the order has been processed correctly. The Customer will be informed of the various stages of the Order by email.


Shipments are announced by email to the Customer, to the email address given by the latter on his customer account.


The Customer is offered several modes of delivery chosen by the Customer:


  • standard home delivery is not free


  • delivery in a relay point is not free of charge


  • express home delivery is not free


If the Customer chooses a home delivery :


  • Thanks to the shipping number, the Customer can follow the progress of his parcel on the carrier's website.


  • The Customer is hereby informed that it is his or her responsibility to provide all the information required for the proper routing of the Order and for its delivery (e.g. access code, access specification).


  • If the Customer is absent at the time of delivery, a notice of passage informs the Customer of the modalities of the conservation of his parcel and of its availability, under the whole and exclusive responsibility of the carrier.
  • When you receive your order, we advise you to check the condition of the package and the models in the presence of the deliveryman. If you notice the slightest problem, please notify us in writing on the carrier's delivery note, or refuse the package. No claims concerning the condition of pieces will be taken into account at a later date.


  • The Customer assumes the full and exclusive risk of loss or damage to the Items from the time of delivery.




The Articles shall be delivered to the delivery address indicated by the Customer at the time of the Order at the latest at the end of the period indicated at the time of the Order, depending on the country of delivery.


TRESSE undertakes to deliver within a maximum of 30 (thirty) calendar days from the date of the Order, regardless of the delivery method selected.


In the event of a delay in delivery in relation to the aforementioned maximum period, the Customer may contact the Customer Service Department at TRESSE to request that the delivery be made within a reasonable additional period. In case of non-compliance with this new deadline, the Customer may, by email or letter, cancel the contract and obtain a refund of the Order.


The contract and thus the sale will be considered broken at the reception by TRESSE of the email or a letter by which the Customer informs him of his decision unless the delivery occurred between the sending and the reception of the email or the letter of the Customer.


In the event that the Order is definitively cancelled, the Customer shall obtain a refund of the price paid for the Order within 14 days of the date of cancellation by the Customer.


Each delivery is deemed to have been made as soon as the package is made available to the Customer, in particular by the carrier, as evidenced by the control system used by the carrier.


If the parcel is damaged or if the Item does not correspond to the Customer's Order, the Customer must initiate the returns procedure described in article 11 below within 14 calendar days of dispatch.




  • Right of withdrawal

Under Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights and Law No. 2014-344 of 17 March 2014 as transposed into Articles L. 221-18 et seq. of the Consumer Code, any consumer is entitled to cancel his or her order at any time within 14 calendar days of the date on which he or she received the Item(s) and without having to justify his or her reasons or pay any penalties.

Under the terms of these GTS, TRESSE wishes to grant the Customer a withdrawal period extended to 14 calendar days. This withdrawal period expires 14 days after the day on which the Customer or a third party other than the carrier and designated by the Customer, takes physical possession of the Order.

To exercise his right of withdrawal, the Customer must notify TRESSE of his decision to withdraw by means of an unambiguous statement to the following address

Customer Service TRESSE - 14 avenue Franklin Roosevelt 75008 Paris

To this end, the Customer may send a letter of withdrawal or any other unambiguous statement to the following e-mail address: serviceclient@tresse-paris.com. If the customer uses this option, TRESSE will immediately send an acknowledgement of receipt of the withdrawal on a durable medium (e.g., by e-mail).

Once the Customer has notified TRESSE of his/her withdrawal in accordance with the present stipulations, he/she must return the Article(s) concerned within a maximum period of 14 days from the date of such notification. This period is deemed to have been respected if the Customer returns the Article(s) concerned before the 14-day period has expired.

Any retraction beyond the aforementioned 14-day period will not be accepted.

Only a new, unworn and undirty item will be refunded. The Article must be returned in its original packaging, or failing that, in packaging that guarantees equivalent protection, accompanied by the label of the garment.

The return must be made by post.


  • Terms of return
  • Returns by post

The return by post is totally free. The Customer has a prepaid label in his parcel. In no case TRESSE will proceed to the refunding of postal charges of return directly paid by the Customer to the Post office.

To make a return :

  1. Customers must go to the website to register their return request and indicate the model(s) they wish to return. This step is necessary to validate your request.
  2. The Customer will then receive an email validating the return request.
  3. The customer must place the pieces item(s) to be returned in the box.
  4. The Customer must stick the pre-paid mailing label on his box.
  5. The Customer must deliver the box to the post office.

Once the parcel received and the checking of the Article(s) returned carried out, TRESSE is committed refunding the Customer as soon as possible following the notification of the request for retractation. In the absence of reception of the Article(s) concerned or of a proof of forwarding within this time, TRESSE reserves the right to postpone the refunding until the day of the recovery of the Article(s) concerned or of the supply by the Customer of the proof of forwarding of the Article(s) concerned.

All sums paid for the Article concerned and the delivery costs shall be refunded to the Customer (with the exception of any additional costs arising from the fact that the Customer has chosen a delivery method other than the less expensive standard delivery method offered by TRESSE), to the Customer's bank account or payment account used for the payment of the Article(s), under the terms of the Order.

The Customer will receive a confirmation email, once the refund is triggered. The Customer will be able to consult the return of his parcel in the "my orders" section of his Customer area.

In order to track his package, the Customer can use the tracking number provided by the Post Office.

  • Returns for models purchased during outlet sales on the Site

The return shipping costs are free, the customer will have a prepaid label in his package. Outlet orders can only be returned by post, cash on delivery.

Once the verification of the Article(s) returned is carried out, TRESSE undertakes to reimburse the Customer as soon as possible following the notification of the request for retraction.

All sums paid for the Article concerned and the delivery costs shall be refunded to the Customer, to the Customer's bank account or payment account used for the payment of the Article(s), in respect of the Order.

The Customer will receive a confirmation email, once the refund is triggered. The Customer will be able to consult the return of his parcel in the "my orders" section of his Customer area.




For any information or question, for a follow-up of order, or to make play the guarantee, the Customer must contact the Customer service by email at the following address: serviceclient@tresse-paris.com, by filling the form contact located on the page contact of the Site or by telephone to the 01 42 89 96 63 of Monday at Friday of 10h with 18h.




The Articles are guaranteed against the defects of conformity and the redhibitory defects under the conditions envisaged in articles 1641 to 1649 of the Civil code and L 217-1 and following of the Code of the consumption, and this as from the delivery:


  • Warranty of hidden defects
  • Article 1641 of the Civil Code: the seller is bound by the warranty for hidden defects of the thing sold which make it unfit for the purpose for which it was intended, or which so diminish this use that the buyer would not have acquired it, or would have given only a lower price, if he had known about them.
  • Article 1643 of the Civil Code: he is liable for hidden defects, even if he did not know about them, unless, in this case, he has stipulated that he will not be obliged to any guarantee.
  • Article 1644 of the Civil Code: in the case of articles 1641 and 1643, the buyer has the choice to return the thing and have the price returned, or to keep the thing and have part of the price returned.
  • Article 1646: If the seller was unaware of the defects of the thing, he shall be bound only to return the price, and to reimburse the buyer for the expenses incurred by the sale.
  • Article 1648 paragraph 1 of the Civil Code: the action resulting from redhibitory defects must be brought by the purchaser within two years of the discovery of the defect.


13.2 Legal warranty of conformity

  • Article L 217-4 of the Consumer Code: the seller delivers goods that conform to the contract and is responsible for any defects in conformity that exist at the time of delivery. He is also responsible for defects in conformity resulting from the packaging, the assembly instructions or the installation when the latter has been put at his charge by the contract or has been carried out under his responsibility.
  • Article L 217-5 of the Consumer Code: the goods conform to the contract:

1/ Whether it is fit for the purpose ordinarily expected of similar property and, if so :

  • if it corresponds to the description given by the seller and has the qualities that the seller has presented to the buyer in the form of a sample or model;
  • it has the qualities that a purchaser may legitimately expect, having regard to the public statements made by the seller, the producer or his representative, in particular in advertising or on labelling;

2/ Or if it has the characteristics defined by mutual agreement between the parties or is suitable for any special use sought by the buyer, brought to the attention of the seller and accepted by the latter.

  • Article L. 217-7 paragraph 1 of the Consumer Code: Defects of conformity that appear within twenty-four months from the delivery of the goods are presumed to exist at the time of delivery, unless proven otherwise.
  • Article L. 217-9 of the Consumer Code: In the event of a lack of conformity, the buyer may choose between repairing or replacing the goods. However, the seller may not proceed according to the buyer's choice if this choice entails a cost that is clearly disproportionate to the other method, given the value of the goods or the importance of the defect. He is then bound to proceed, unless it is impossible, according to the method not chosen by the buyer.
  • Article L 217-10 of the Consumer Code: If the repair and replacement of the goods are impossible, the buyer may return the goods and have the price returned or keep the goods and have part of the price returned. The same option is open to him:

1/ If the solution requested, proposed or agreed upon pursuant to Article L. 217-9 cannot be implemented within one month of the buyer's complaint;

2/ Or if this solution cannot be achieved without major inconvenience to the owner, taking into account the nature of the property and the use he is seeking.

However, the sale cannot be cancelled if the lack of conformity is minor.

  • Article L 217-11 of the Consumer Code: the application of the provisions of articles L. 217-9 and L. 217-10 shall be without cost to the buyer. These same provisions do not prevent the awarding of damages.
  • Article L 217-12 of the Consumer Code: the action resulting from the lack of conformity is prescribed by two years from the delivery of the goods.

This guarantee allows the Customer to return defective or non-conforming items for reimbursement under the conditions mentioned above.

The Customer can contact TRESSE via the contact form of the Site to collect any information relating to the exercise of these guarantees. In accordance with article 23 of the present GTC, the Customer will address by priority to TRESSE to seek an amicable solution when he intends to invoke one of the aforementioned guarantees.




The Client acknowledges and agrees that the systems for recording the Order shall constitute proof of all transactions between TRESSE and the Client.


The Customer acknowledges and accepts that the proof of acceptance of these GTC (and any updates) is characterized by validating his order and this, for each order.


To this end, the Customer acknowledges and accepts that the computerized data stored in the computer servers of TRESSE in reasonable conditions of security and integrity, will be considered, in an irrefragable way, as the proof of the acceptance of the terms of the GTC and the proof of all the transactions passed between TRESSE and the Customer.

Consequently, except in the case of an obvious error by TRESSE , proven by the Customer, the Customer shall not be entitled to challenge the admissibility, validity or probative value of the GTC and the content of the Order on the basis of any legal provision whatsoever which specifies that certain documents must be in writing or signed to constitute proof.


Thus, these elements constitute evidence and, if they are produced as means of proof by TRESSE in any litigation or other procedure, will be admissible, valid and opposable in the same way, under the same conditions and with the same probative force as any document that would be established, received or kept in writing.


At any time, the Customer may print, download, and keep a copy of the GTC on paper and electronically.




TRESSE reserves the right to modify the information contained in this Site at any time and without notice.


TRESSE undertakes to describe with the greatest accuracy the Articles sold on the Site and to ensure in the best possible conditions the update of the information which are diffused there.


The responsibility for TRESSE could not be retained in the event of failure with one of its contractual obligations resulting from a fortuitous occurence or a case of absolute necessity as defined by the jurisprudence returned by the French jurisdictions. Force majeure is an external, unforeseeable and irresistible event.


In particular, TRESSE shall not be held responsible for any failure to execute or delay in executing Orders caused by events beyond its control ("Force Majeure").


A Force Majeure Event includes any act, event, non-performance, omission or accident beyond the control of TRESSE and includes in particular (non-limiting list):


  1. Strikes, closures or other industrial actions.


  1. Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (declared or undeclared), or threat or preparation for war.


  1. Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.


  1. Inability to use rail, ship, air, road or other private or public transportation.


  1. Inability to use public and private telecommunications networks.


  1. Acts, decrees, legislation, regulations or restrictions of any government.
  2. Strike, failure or accident of maritime, postal or other transport.


The execution of the GCS will be suspended as long as the Force Majeure lasts and the execution and delivery deadlines will be extended accordingly. TRESSE will endeavour as far as possible to put an end to the Force Majeure or to find a solution enabling it to execute its contractual obligations despite the Force Majeure.




TRESSE grants the Customer a license limited to personal use of the Site, excluding any professional or commercial use of the Site.


In no case the Customer is authorized to download or modify all or part of this Site without the prior, written and express authorization of TRESSE.


This Site or any part of this Site may not be reproduced, copied, sold, downloaded, modified or exploited for any commercial or business purpose without the prior express written permission of TRESSE.


The Customer must not use techniques making it possible to copy a mark, a logo or any other information (in particular images, text, models) of which TRESSE is owner without its prior express and written agreement.


TRESSE authorizes the Customer, on a non-exclusive and revocable basis, to create a hypertext link pointing to the home page of the Site on the condition that this link cannot harm the interests of TRESSE. In particular, the fact of inserting a hypertext link which could lead to the belief that the Articles would present an infringing character could undermine the interests of TRESSE .


In no case the creation of this hypertext link can engage the responsibility of TRESSE, in some title that it is.




The Customer is informed and agrees that his personal data may be collected on the Site and used by TRESSE , which acts as a data controller within the meaning of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter "General Data Protection Regulation" or "GDPR").


TRESSE undertakes to protect and ensure the security and confidentiality of its Customers' personal data in accordance with the RGPD, in particular by taking all necessary precautions to prevent such data from being distorted, damaged or accessed by unauthorized third parties.


In particular, the Client's personal data may be transmitted to service providers and contractual partners who, as subcontractors within the meaning of the RGPD, intervene and contribute directly to the management of the Sales Order and for whom it is absolutely necessary to have access to the personal data provided by the Client at the time of the creation and use of his or her Account (identity, postal address, telephone number, e-mail address). The subcontractors can only act on the instructions of TRESSE.


The personal data of the Customers are collected for the following purposes:


  • management of orders and relations with customers;


  • informing Customers about commercial offers and information related to the brand;


  • strengthening and improving the communication of the Website and the brand by sending, in particular, newsletters and special offers according to the Customer's preferences noted on the Website;


  • improving and customizing the services offered to Customers; and


  • compliance with legal and regulatory obligations.


The Customer's personal data is kept only for the time strictly necessary for the purposes previously stated.


In accordance with the RGPD, the Customer has a right of access, rectification and opposition to personal data concerning him (hereinafter the "Data Protection Rights").


To exercise one or more of the Data-processing and Freedom Rights, the Customer must address a request by email or by mail to the Customer service of TRESSE, by filling the form of contact located on the site or by writing to the following address by indicating his name, first name, address e-mail and his references customer: TRESSE Customer service, 18 avenue Franklin Roosevelt, 75008 Paris FRANCE and by indicating his name, first name, address e-mail and his references customer.


Each request must be signed and accompanied by a photocopy of an identity document bearing the Customer's signature and specify the reply address.


The response to the request made on the basis of one or more of the Rights to Information and Freedom will be sent within 2 months of receipt of the request.


The Customer can communicate to TRESSE particular directives in which he or she defines the way in which he or she intends that, after his or her death, the Rights to Information and Freedom in accordance with the RGPD be exercised.





TRESSE is likely to address to the Customers information relating to the Articles of the mark and commercial offers by mail, email, sms, telephone or via the whole of the spaces Web animated by TRESSE or any one of its subsidiary companies on the social networks, subject to preliminary acceptance.


The Customer may at any time object to these commercial prospecting mailings free of charge, by clicking on the "unsubscribe" link in each email or by making the request via his internet account, by mail or by replying STOP by SMS.





This "COOKIES" section allows you to learn more about the origin and use of navigation information processed during the consultation of our Site and about the rights of users.


Thus, when consulting the TRESSE website, information relating to navigation may be recorded in "Cookies" files installed on the user's terminal (computer, tablet, smartphone, etc.).


TRESSE issues these cookies in order to facilitate the user's navigation on the Site. They may also be issued by the brand's partners in order to personalize the advertising offer addressed outside the Site.


Cookies are likely to be included in various areas of the Site. These areas may display advertising content from advertisers on users' terminals.


Only the sender of a cookie can read or modify the information contained in it.


The reading or the deposit of certain cookies may require the prior consent of the user. In this case, the user, after having been duly informed via the information on the banner dedicated to cookies and the information in these general conditions of sale, gives his consent by continuing his visit to the Site.


Cookies have a limited lifespan of 13 months after their first deposit in the user's terminal equipment.


  • The cookies issued by TRESSE


The cookies that TRESSE installs on the user's terminal, allow to recognize the browser used for the connection on the Site.


TRESSE issues cookies for the following purposes:


  • To establish statistics of frequentation (number of visits, pages seen, abandonment in the process of order, ..) in order to follow and improve the quality of its services.
  • Adapt the presentation of its Site to the display preferences of the terminal.


  • Store information entered in forms, manage and secure access to reserved and personal areas such as the customer's account and shopping cart


  • To provide the user with content, including advertising, related to the user's interests and to personalize offers


  • Third party cookies


When the user accesses the Site, one or more cookies from partner companies ("third-party cookies") may be placed on the computer via the pages of our Site or via content disseminated in the advertising spaces.


The cookies deposited on the TRESSE website by the service providers used by TRESSE to promote its activities and offers are intended to


  • To identify the pieces consulted or purchased on the Site in order to personalize the advertising offer.


  • To send, if the user has authorized it when registering with these providers, offers of the brand by email.


The purpose of the cookies contained in the advertising spaces on the Site is to enable the establishment of statistics on the advertisements displayed (number of displays, advertisements displayed, number of users who clicked on each advertisement, etc.)


The issuance and use of cookies by third parties are subject to the privacy policies of those third parties. TRESSE has no access to or control over third-party cookies and acts as a subcontractor within the meaning of the RGPD Law. However TRESSE ensures that the partner companies process the information collected on the Site exclusively for the needs of TRESSE and in compliance with the RGPD law.


The user can refuse third-party cookies by making the appropriate settings in his browser.


  • Choices regarding cookies


Several possibilities are offered to the user to manage cookies. Any settings may modify the user's Internet browsing and access conditions to certain services requiring the use of cookies.


  • The user can configure his browser software so that cookies are stored in his terminal or, on the contrary, that they are rejected, either systematically or according to their sender.


  • The user can also configure your browser software so that the acceptance or refusal of cookies is proposed punctually, before a cookie is likely to be recorded in his terminal.


  • Parameterization elements of the main browsers :


The user may at any time choose to block or deactivate these cookies by setting the parameters of the internet browser on his computer, tablet or mobile phone, in accordance with the instructions established by his internet browser provider and appearing on the websites mentioned below.


For more information, the user can also consult the CNIL website and in particular the page: https: //www.cnil.fr/fr/recommandation-sur-les-cookies-quelles-obligations-pour-les-responsables-desites-quels-conseils


  • On Mozilla Firefox :


Open the "Tools" menu, then select "Options"; click on the "Privacy" tab and choose the desired options or follow this link: http://support.mozilla.org/fr/kb/activer-desactiver-cookies


  • On Microsoft Internet Explorer :


Open the "Tools" menu, then select "Internet Options"; click on the "Privacy" tab, then the "Advanced" tab and choose the desired level or follow the link: http: //windows.microsoft.com/frFR/windows-vista/Block-or-allow-cookies


  • On Safari:


Choose "Safari > Preferences" and then click on "Security"; in the "Accept Cookies" section choose the desired options or follow this link: http: //support.apple.com/kb/index?page=search&fac=all&q=cookies%20safari


  • On Google Chrome:


Open the configuration menu (spanner logo), then select "Options"; click on "Advanced Options" then in the "Privacy" section, click on "Content Settings", and choose the desired options or follow the following link: https: //support.google.com/chrome/answer/95647?hl=fr


  • On iOs :




The user can also type "cookies" in the "help" section of his browser to access the instructions for setting the parameters.


TRESSE is not responsible in any way for the content or operation of any social network, including those that may be linked to the Site.




TRESSE is the exclusive owner of the intellectual property rights on the following elements, without this list being exhaustive:


  • On the Articles offered on the Site, on the brands associated with the Articles;


  • On the Site, and in particular on its tree structure, on the organization and titling of its sections, on the visual and graphic identity, on its design, on its ergonomics, on its functionalities, on the software, texts, animated or fixed images, sounds, craftmanship, drawings, graphics and any other element composing the Site;


  • On the databases, their structure and their contents, designed and managed by TRESSE for the needs of the edition of the Site;


  • On all the elements of design of the Site that they are graphic or technical;


  • On the names, acronyms, logos, colors, graphics, or other signs that could be used, made or implemented by TRESSE.


TRESSE is also the exclusive owner of the domain names " tresse-paris.com ".


It is therefore forbidden to reproduce in any form whatsoever, directly or indirectly, the elements referred to in this article, as well as to alter the trademarks, patents, names, acronyms, logos, colours, graphics or other signs appearing on the elements made available on the Site, and more generally to use or exploit these elements other than in the context of the performance of the present.


As such, the reproduction or use of all or part of these elements is only authorised for personal and private use, any reproduction and any use of copies made for other purposes being expressly prohibited.




Taking into account the possible evolutions of the Site and the regulation, TRESSE reserves the right to modify at any time the CGV.


Only the GTC in force at the time of the conclusion of the contract shall be binding on the Customer.


The new GTC will, if necessary, be brought to the attention of the Customer by modifying the dedicated page of the Site. The Customer expressly agrees to the new version of the GTC by validating a new order.




These GTC are subject to French law. In the event of litigation, the Customer will address by priority to TRESSE to seek an amicable solution by contacting the Customer service.


After prior written request from the Customer to TRESSE, the Mediator's Service can be contacted for any consumer dispute whose settlement has not been reached. To find out how to contact the Mediator, click here.


In addition, the European Commission has set up an online dispute resolution platform. The platform can be accessed at the following link: https: //ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.show&lng=FR


Any dispute will fall under the exclusive competence of the French courts of the place of residence of the Customer, in the absence of friendly agreement between the Customer and TRESSE.




General terms and conditions of sale