Terms of Sales

Any online purchase made on the website www.tresse-paris.com is subject to prior knowledge and acceptance of these general conditions of sale.

1. DEFINITIONS

• Article: part of any kind offered for sale (e-commerce service) on the Site

• Customer: non-commercial natural person carrying out the Order, and holding full legal capacity.

• Order: commitment to purchase all of the Items selected by the Customer via the Site's e-commerce service.

• Site: website published by TRESSE and accessible at the address www.tresse-paris.com

2. PREAMBLE

These general conditions of sale (hereinafter “CGV”) apply exclusively between any Customer and the company Lifestyle Capital (hereinafter “TRESSE”) whose head office is located at 14 avenue Franklin Roosevelt 75008 Paris registered in the Paris Trade and Companies Register under number 887 593 630.

You can contact one of our advisors from the TRESSE team on 01 42 89 96 63 or by contacting us by email: serviceclient@tresse-paris.com

The General Conditions of Sale apply without restriction or reservation to all Items offered for sale on the Site.

The applicable General Terms and Conditions are those appearing on the Site on the day of the Customer's Order.

Any Order on the Site is conditional on prior and unreserved consultation and acceptance by the Customer of these General Terms and Conditions and the applicable prices.

The Customer's "click" on the "Proceed to payment" button accessible on the page dedicated to the validation of the order constitutes acceptance.

These General Terms and Conditions take precedence over any other document.

3. CAUTION

The sale of Items on the Site is exclusively reserved for retail sales and individuals.

Under no circumstances may the Site be used by professional seller Customers, alone or in groups, regardless of the method of marketing their models (internet marketplaces, shopping malls, intermediaries, physical stores in particular). The Customer therefore acknowledges and accepts that the Items can only be purchased in quantities corresponding to the average needs of a consumer, both with regard to the number of Items ordered in a single order and to the number of individual Orders respecting the usual amount an average consumer spends for the same model. TRESSE reserves the right to refuse an order clearly validated by a professional seller Customer.

Any Customer declares to be informed of the lack of reliability of the Internet network, especially in terms of relative security in the transmission of data, unguaranteed continuity in access to the Site, unguaranteed performance in terms of volume and speed of transmission data and virus propagation.

TRESSE warns each Customer of the need to implement within their computer or portable or mobile equipment a solution and security measures likely to prevent the spread of viruses.

 

4. CREATION OF A CUSTOMER ACCOUNT

Anyone can freely and free of charge create a customer account via the “Create an account” section.

The creation of a customer account is carried out by completing the form which is offered to the user of the site.

This account is strictly personal to him and allows him to identify himself before validating each Order.

When creating the Customer Account, the Customer enters the data which allows his identification under his full responsibilities, controls and directions and undertakes to communicate complete, accurate and up-to-date information, and not to usurp the identity of a third parties, nor to hide or modify their age.

When creating a Customer Account, the Customer chooses his username (email) and password.

If the chosen identifier is already assigned, the system prompts them to choose another one.

Usernames and passwords are personal and confidential. If TRESSE takes all necessary precautions and undertakes to protect the personal data of its Clients, the Client is informed of the need to keep their password secret and not to disclose it to a third party, for any reason whatsoever. .

In the event of suspicion of the use of the identifier and password by a third party, the Customer must immediately alert TRESSE with a view to changing their password and/or choosing to have their customer account closed.

TRESSE reserves the right to close any customer account and consequently refuse any sale to a Customer in the event of non-payment of one or more previous Orders.

In this case, TRESSE sends an email to the Customer concerned at the address communicated by the latter when creating their customer account informing them of the deactivation of their username and password and the closure of their account. Eight (8) calendar days' notice is granted to the Customer so that he may possibly submit his observations to TRESSE, without prejudice to the suspension of his Account during the notice period.

Generally, the Customer is informed that his account may be closed following the Customer's first request sent by email to TRESSE.

5. FEATURES OF THE ARTICLES

The Items available for sale are those which appear on the Site. Offers are valid as long as they are visible on the Site.

They are offered within the limits of availability displayed on the Site.

TRESSE reserves the right to withdraw from sale, at any time, any Item present on the Site and/or to replace or modify any information associated with the Items appearing on this Site.

In the event of unavailability of an Item, after placing their Order, the Customer is informed by email, their order then being automatically canceled, TRESSE undertakes to reimburse it as soon as possible and at most late within 14 days following cancellation of the Order.

The Items for sale on this site are only available for delivery to the following territories: Metropolitan France and Europe.

The characteristics of the Items sold on the Site (photographs, graphics and descriptions of the Items, etc.) may vary over time. Only the visual of the Item displayed at the time of the Order must be taken into account by the Customer.

In the event of errors or omissions relating to the description of an Item, TRESSE's liability is limited to reimbursement of the reasonable costs of returning the Item incurred by the Customer.

6. ORDERING ITEMS

Any Order implies an obligation to pay.

The Customer declares that he is at least 18 years old and has the legal capacity, or if he is a minor, guarantees that he has parental authorization to carry out his Order.

To place an Order, the Customer must follow the online purchasing process and click on “Order” to submit the Order.

Payment of the Order constitutes acceptance of these General Terms and Conditions, the price of the Items and the content of the Order.

After validation of payment, TRESSE sends the Customer an email confirming their Order.

Any Order is subject to prior acceptance by TRESSE and is only definitively confirmed after receipt by the Customer of an email confirming the shipment of the Item(s).

Any Order may be refunded if it turns out that the conditions under which it was carried out violated these General Terms and Conditions.

If the Customer does not receive any email following their Order, it is up to them to contact TRESSE customer service following the procedures described in article 13 of these General Terms and Conditions.

TRESSE cannot under any circumstances be held responsible in the event of an entry error or transmission of an entry error attributable to the Customer and not allowing the delivery of the confirmation email and/or the Order.

The Customer is recommended to print the Order confirmation email.

For any questions relating to the tracking of an Order, the Customer must consult their customer account on the Site or contact customer service following the procedures described in article 14 of these General Terms and Conditions.

 

7. PRICES OF ITEMS

Prices are indicated on the Site in euros, all taxes included (TTC), excluding shipping costs.

They take into account VAT and any reductions applicable on the day of the Order.

Any new taxes or contributions, particularly environmental ones, may be passed on either higher or lower in the sale price of the Items.

The prices of the parts exclude delivery costs (postage, packaging and preparation of the package according to the amounts in force).

The amount of shipping costs is specified on the Site before validation of the Order.

TRESSE reserves the right to modify the prices of the Items at any time, the Items being invoiced on the basis of the prices in effect at the time of validation of each Order.

The price of the Items invoiced is therefore that indicated during the Order.

8. PAYMENT OF ORDER

Any Order implies an obligation to pay by credit card using a sufficiently funded bank account or by Paypal. The Order is only final upon full payment of the price and costs associated with the Order.

The price invoiced to the Customer is the price indicated in the Order confirmation sent to the Customer by email.

The Order is payable immediately, by credit card (CB, Visa, MasterCard, AMEX, Apple Pay) or payment account (Paypal, Klarna).

The Customer is informed by e-mail, once the Order has been shipped, that their invoice, including delivery costs and the VAT applicable on the day of the Order, is accessible online in the customer account.

Transactions carried out on the Site are entrusted to a secure online payment platform PayPlug, whose head office is located 110 avenue de France, 75013 Paris, Tel. : + 33 (0)1 76 34 01 55 and email: support@payplug.com .

This solution presents highly secure pages for entering payment data: card number, expiration date and visual cryptogram.

This platform encrypts and then transmits this payment data to the bank, in complete confidentiality and makes it inaccessible to a third party.

It is possible for the Customer to save their banking details on their account. The data in this case remains encrypted and not accessible.

9. TERMS OF DELIVERY

The Items are delivered only to the countries indicated in article 5 of these General Terms and Conditions.

The Customer will receive an Order number by email confirming that it has been taken care of. The Customer will be informed of the different stages of their Order by email.

Shipments are announced by email to the Customer, to the email address provided by the latter in their customer account.

The Customer is offered several delivery methods chosen by the Customer:

• standard home delivery is chargeable

• delivery to a relay point is chargeable

• express home delivery is chargeable

In the event that the Customer chooses home delivery:

• Thanks to the shipping number, the Customer can follow the delivery of their package on the carrier's website.

• The Customer is informed that it is up to him to provide exactly all the details necessary for the proper routing of his Order and perfect delivery (access code, access specification for example).

• If the Customer is absent during delivery, a delivery notice informs the Customer of the terms of conservation of his package and its provision, under the full and exclusive responsibility of the carrier.

• When receiving your order and in the presence of the delivery person, we advise you to check the condition of the package and the models. If you notice any problem, please notify it in writing on the carrier's slip or refuse the package. No complaints regarding the condition of the parts will be taken into account subsequently.

• The Customer fully and exclusively assumes the risk of loss or damage to the Items from their delivery.

10. DELIVERY DELAY

The Items are delivered to the delivery address indicated by the Customer when placing the Order no later than the end of the period indicated when placing the Order, depending on the country of delivery.

TRESSE undertakes to ensure that delivery is made within a maximum period of 30 (thirty) calendar days from the Order regardless of the delivery method selected.

In the event of a delay in delivery compared to the above-mentioned maximum time, the Customer may contact TRESSE Customer Service to request delivery within a reasonable additional time. In the event of non-compliance with this new deadline, the Customer may, by email or letter, terminate the contract and obtain a refund of their Order.

The contract and therefore the sale will be considered terminated upon receipt by TRESSE of the email or a letter by which the Customer informs it of its decision unless delivery has taken place between the sending and receipt of the email or letter from the Customer.

In the event that the Order is definitively canceled, the Customer will obtain a refund of the price paid for his Order within 14 days following the date of termination by the Customer.

Each delivery is deemed to have been made as soon as the package is made available to the Customer, in particular by the carrier, as evidenced by the control system used by the carrier.

If the package is damaged or if the Item does not correspond to the Customer's Order, the Customer must initiate the return procedure described in article 11 below within 14 calendar days after shipment.

11. RIGHT OF WITHDRAWAL AND RETURN TERMS

• Right to retract

Pursuant to Directive 2011/83/EU of the European Parliament and of the Council of October 25, 2011 relating to consumer rights and Law No. 2014-344 of March 17, 2014 as transposed to articles L. 221-18 et seq. of the Consumer Code, any consumer has the right to cancel his order at any time within 14 calendar days following the date on which he received the Item(s) and this without having to justify reasons or to pay penalties.

Under the terms of these General Terms and Conditions, TRESSE wishes to grant the Customer a withdrawal period extended to 14 calendar days. This withdrawal period expires 14 days after the day on which the Customer or a third party other than the carrier and designated by the Customer, takes physical possession of the Order.

To exercise his right of withdrawal, the Customer must notify TRESSE of his decision to withdraw by means of an unambiguous declaration to the following address:

BRAID Customer Service – 14 avenue Franklin Roosevelt 75008 Paris

To this end, the Customer may send his withdrawal letter or any other unambiguous declaration to the following email address: serviceclient@tresse-paris.com. If the Customer uses this option, TRESSE will immediately send him an acknowledgment of receipt of the withdrawal on a durable medium (for example, by email).

After notifying TRESSE of his withdrawal in accordance with these stipulations, the Customer must return the Item(s) concerned within a maximum period of 14 days from this notification. This deadline is deemed to be respected if the Customer returns the Item(s) concerned before the expiration of the 14-day period.

Any withdrawal beyond the 14 day period mentioned above cannot be accepted.

Only a new, unworn and unsoiled item will be refunded. The Item must be returned in its original packaging, or failing that, in packaging guaranteeing equivalent protection, accompanied by the clothing label.

The return must be made by post.

• Return conditions
• Returns by post

Returns by post are completely free. The Customer has a prepaid label in his package. Under no circumstances will TRESSE reimburse return shipping costs directly paid by the Customer to the Post Office.

To make a return:

1. The Customer must go to the website to register their return request and mention the model(s) they wish to return. This step is necessary to validate your request.
2. The Customer then receives validation of their return request by email.
3. The Customer must place the part(s) to be returned in their box.
4. The Customer must stick the prepaid postal label on his box.
5. The Customer must drop off their box at the post office.

Once the package has been received and the returned Item(s) have been checked, TRESSE undertakes to reimburse the Customer as soon as possible following notification of the withdrawal request. In the absence of receipt of the Item(s) concerned or proof of shipment within this period, TRESSE reserves the right to postpone reimbursement until the day of recovery of the Item(s). s) concerned or the provision by the Customer of proof of shipment of the Item(s) concerned.

All sums paid for the Item concerned and shipping costs will be refunded to the Customer (with the exception of additional costs arising from the fact that the Customer has chosen, where applicable, a delivery method other than the less expensive standard delivery method offered by TRESSE), to the Customer's bank account or payment account used for payment of the Item(s), under their Order.

The Customer will receive a confirmation email once the reimbursement has been initiated. The Customer will be able to consult the return of their package in the “my orders” section of their Customer area.

In order to track their package, the Customer can use the tracking number provided by the Post Office.

• Returns for models purchased during outlet sales on the Site

Return costs are free, the customer will have a prepaid label in their package. Outlet orders can only be returned by post, against reimbursement.

Once the returned Item(s) have been verified, TRESSE undertakes to reimburse the Customer as soon as possible following notification of the withdrawal request.

All sums paid for the Item concerned and shipping costs will be refunded to the Customer, to the Customer's bank account or payment account used for payment of the Item(s), under its Order.

The Customer will receive a confirmation email once the reimbursement has been initiated. The Customer will be able to consult the return of their package in the “my orders” section of their Customer area.

12. CUSTOMER SERVICE

For any information or questions, for order tracking, or to invoke the warranty, the Customer must contact Customer Service by email at the following address: serviceclient@tresse-paris.com, by completing the contact form located on the contact page of the Site or by telephone on 01 42 89 96 63 from Monday to Friday from 10 a.m. to 6 p.m.

13. GUARANTEES

The Items are guaranteed against lack of conformity and fatal defects under the conditions provided for in Articles 1641 to 1649 of the Civil Code and L 217-1 et seq. of the Consumer Code, from delivery:

• Guarantee against hidden defects
• Article 1641 of the Civil Code: the seller is bound by the guarantee for hidden defects in the thing sold which make it unfit for the use for which it is intended, or which reduce this use to such an extent that the buyer would not have it not acquired, or would have given only a lower price, if he had known them.
• Article 1643 of the Civil Code: he is liable for hidden defects, even if he is not aware of them, unless, in this case, he has stipulated that he will not be obliged to provide any guarantee.
• Article 1644 of the Civil Code: in the case of articles 1641 and 1643, the buyer has the choice of returning the item and having the price refunded, or keeping the item and having part of the price refunded.
• Article 1646: if the seller is unaware of the defects in the thing, he will only be required to return the price, and to reimburse the buyer for the costs incurred by the sale.
• Article 1648 paragraph 1 of the Civil Code: action resulting from redhibitory defects must be brought by the purchaser within two years from the discovery of the defect.

13.2 Legal guarantee of conformity

• Article L 217-4 of the Consumer Code: the seller delivers goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery. He is also liable for defects in conformity resulting from the packaging, assembly instructions or installation when this has been his responsibility by the contract or has been carried out under his responsibility.
• Article L 217-5 of the Consumer Code: the good complies with the contract:

1/ If it is suitable for the use usually expected of a similar good and, where applicable:

• if it corresponds to the description given by the seller and has the qualities that the seller presented to the buyer in the form of a sample or model;
• if it presents the qualities that a buyer can legitimately expect having regard to the public declarations made by the seller, by the producer or by his representative, in particular in advertising or labeling;

2/ Or if it presents the characteristics defined by mutual agreement by the parties or is suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted.

• Article L. 217-7 paragraph 1 of the Consumer Code: Defects of conformity which appear within twenty-four months from delivery of the good are presumed to exist at the time of delivery, unless proven otherwise.
• Article L. 217-9 of the Consumer Code: In the event of a lack of conformity, the buyer chooses between repair and replacement of the good. However, the seller may not proceed according to the buyer's choice if this choice results in a cost that is manifestly disproportionate with regard to the other method, taking into account the value of the goods or the importance of the defect. He is then required to proceed, unless impossible, according to the method not chosen by the buyer.
• Article L 217-10 of the Consumer Code: If repair and replacement of the goods are impossible, the buyer can return the goods and have the price refunded or keep the goods and have part of the price refunded. The same faculty is open to him:

1/ If the solution requested, proposed or agreed pursuant to article L. 217-9 cannot be implemented within one month following the buyer's complaint;

2/ Or if this solution cannot be done without major inconvenience for him given the nature of the property and the use he is seeking.

However, the sale cannot be canceled if the lack of conformity is minor.

• Article L 217-11 of the Consumer Code: the application of the provisions of articles L. 217-9 and L. 217-10 takes place without any cost for the buyer. These same provisions do not prevent the award of damages.
• Article L 217-12 of the Consumer Code: action resulting from lack of conformity is prescribed two years from delivery of the goods.

This guarantee allows the Customer to return defective or non-compliant Items delivered for reimbursement under the aforementioned conditions.

The Customer may contact TRESSE via the Site's contact form to collect any information relating to the exercise of these guarantees. In accordance with article 23 of these General Terms and Conditions, the Customer will contact TRESSE as a priority to seek an amicable solution when the latter intends to invoke one of the aforementioned guarantees.

14. CONVENTION ON EVIDENCE

The Customer acknowledges and accepts that the Order recording systems provide proof of all transactions between TRESSE and the Customer.

The Customer acknowledges and accepts that proof of his acceptance of these General Terms and Conditions (and their possible updates) is characterized by validating his order, for each order.

To this end, the Customer acknowledges and accepts that the computerized data stored within TRESSE's computer servers in reasonable conditions of security and integrity, are considered, in an irrefutable manner, as proof of acceptance of the terms of the General Conditions of Sale. and proof of all transactions between TRESSE and the Client.

Consequently, unless there is a manifest error by TRESSE proven by the Customer, the latter will not be able to contest the admissibility, validity or probative force of the General Terms and Conditions and the content of the Order, on the basis of any legal provision whatsoever and which would specify that certain documents must be written or signed to constitute proof.

Thus, these elements constitute evidence and, if they are produced as means of proof by TRESSE in any contentious or other procedure, will be admissible, valid and enforceable in the same manner, under the same conditions and with the same probative force as any document that would be established, received or kept in writing.

At any time, the Customer has the option to print, download, and keep on paper and electronic media a copy of the General Terms and Conditions.

15. RESPONSIBILITY

TRESSE reserves the right to modify the information contained in this Site at any time and without notice.

TRESSE undertakes to describe the Items sold on the Site with the greatest accuracy and to ensure that the information disseminated there is updated in the best possible conditions.

TRESSE cannot be held liable in the event of failure to fulfill one of its contractual obligations resulting from a fortuitous event or a case of force majeure as defined by the case law handed down by the French courts. Force majeure is an external, unpredictable and irresistible event.

In particular, TRESSE will not be held responsible for any non-execution or delay in the execution of Orders, caused by events beyond its control (“Case of Force Majeure”).

A Force Majeure Event includes any act, event, non-performance, omission or accident beyond the control of TRESSE and includes in particular (non-exhaustive list):

1. Strikes, shutdowns or other industrial actions.

2. Civil unrest, riot, invasion, terrorist attack or threat of terrorist attack, war (declared or not), or threat or preparation for war.

3. Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disasters.

4. Inability to use transport by rail, boat, plane, road or other private or public means of transport.

5. Inability to use public and private telecommunications networks.

6. Acts, decrees, legislation, regulations or restrictions of any government.
7. Strike, failure or accidents of maritime, postal or other transport.

The execution of the General Terms and Conditions will be suspended for as long as the Force Majeure Event lasts and the execution and delivery times will be extended accordingly. TRESSE will endeavor to the extent possible to put an end to the case of Force Majeure or to find a solution enabling it to perform its contractual obligations despite the case of Force Majeure.

16. LICENCE

TRESSE grants the Client a license limited to personal use of the Site, to the exclusion of any professional or commercial use of the Site.

Under no circumstances is the Customer authorized to download or modify all or part of this Site without the prior, written and express authorization of TRESSE.

This Site or any part of this Site must under no circumstances be reproduced, copied, sold, downloaded, modified or exploited for commercial or professional reasons without the prior, written and express authorization of TRESSE.

The Customer must not use techniques allowing the copying of a brand, a logo or any other information (in particular images, text, models) of which TRESSE is the owner without its express prior written consent.

TRESSE authorizes the Client, on a non-exclusive and revocable basis, to create a hyperlink pointing to the home page of the Site on the condition that this link cannot harm the interests of TRESSE. In particular, the interests of TRESSE could be harmed by the fact of inserting a hyperlink which could suggest that the Articles are of an infringing nature.

Under no circumstances will the creation of this hyperlink be liable for TRESSE, in any capacity whatsoever.

17. PROTECTION OF PERSONAL DATA

The Customer is informed and accepts that his personal data may be collected on the Site and used by TRESSE which acts as data controller within the meaning of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 relating to the protection of individuals with regard to the processing of personal data and the free movement of such data, and repealing Directive 95/46/EC (hereinafter “General Data Protection Regulation” or “GDPR ").

TRESSE undertakes to protect and ensure the security and confidentiality of its Customers' personal data in accordance with the GDPR, in particular by taking all necessary precautions to prevent this data from being distorted, damaged or from unauthorized third parties having access to it.

In particular, Customers' personal data may be transmitted to service providers and contractual partners who, as subcontractors within the meaning of the GDPR, intervene and contribute directly to the management of Orders and for whom it is absolutely necessary to access the data. personal information provided by the Customer when creating and using their Account (identity, postal address, telephone number, email address). Subcontractors can only act on instructions from TRESSE.

Customers' personal data is collected for the following purposes:

• management of Orders and customer relations;

• information from Customers relating to offers and commercial information linked to the brand;

• strengthening and improving communication of the Website and the brand by sending, in particular, newsletters and special offers based on the Customer's preferences noted on the Site;

• improving and personalizing the services offered to Customers; And

• compliance with legal and regulatory obligations.

The Customer's personal data is only kept for the duration strictly necessary for the purposes previously stated.

In accordance with the GDPR, the Customer has a right of access, rectification and opposition to personal data concerning him (hereinafter the “Computer Rights and Freedoms”).

To exercise one or more of the Data Protection Rights and Freedoms, the Customer must send a request by email or post to TRESSE Customer Service, by completing the contact form located on the site or by writing to the following address indicating their name , first name, e-mail address and customer references: TRESSE Customer Service, 18 avenue Franklin Roosevelt, 75008 Paris FRANCE and indicating their last name, first name, e-mail address and customer references.

Each request must be signed and accompanied by a photocopy of an identity document bearing the Client's signature and specify the response address.

The response to the request made on the basis of one or more Computer Rights and Freedoms will be sent within 2 months following receipt of the request.

The Customer may communicate to TRESSE specific directives in which he or she defines the way in which he or she intends for the Computer Rights and Freedoms to be exercised, after his or her death, in accordance with the GDPR.

18. COMMERCIAL OFFERS AND NEWSLETTERS

TRESSE may send Customers information relating to the brand's Articles and commercial offers by mail, email, SMS, telephone or via all web spaces run by TRESSE or any of its subsidiaries on social networks , subject to prior acceptance.

The Customer has the right at any time to object to these commercial prospecting mailings free of charge, by clicking on the “unsubscribe” link appearing in each email or by making the request via their internet account, by mail or by responding STOP by SMS.

19. COOKIES

This “COOKIES” section allows you to find out more about the origin and use of navigation information processed when consulting our Site and about user rights.

Thus, when consulting the TRESSE Site, information relating to navigation may be recorded in "Cookies" files installed on the user's terminal (computer, tablet, smartphone, etc.).

TRESSE issues these cookies in order to facilitate user navigation on the Site. They can also be issued by the brand's partners in order to personalize the advertising offer sent outside the Site.

Cookies may be included in different areas of the Site. These spaces can display advertising content from advertisers on users' terminals.

Only the issuer of a cookie is likely to read or modify the information contained therein.

Reading or placing certain cookies may require the user's prior consent. In this case, the user, after having been duly informed via the information in the banner dedicated to cookies and the information in these general conditions of sale, demonstrates his consent by continuing his visit to the Site.

Cookies have a lifespan limited to 13 months after their first deposit on the user's terminal equipment.

• Cookies issued by TRESSE

The cookies that TRESSE installs on the user's terminal allow the browser used to connect to the Site to be recognized.

TRESSE issues cookies with the following purposes:

• Establish traffic statistics (number of visits, pages viewed, abandonment in the order process, etc.) in order to monitor and improve the quality of its services.
• Adapt the presentation of your Site to the display preferences of the terminal.

• Memorize information entered in forms, manage and secure access to reserved and personal spaces such as the customer's account and basket

• Provide the user with content, including advertising, related to the user's interests and personalize offers

• Third-party cookies

When the user accesses the Site, one or more cookies from partner companies (“third-party cookies”) may be placed on the computer via the pages of our Site or via content broadcast in advertising spaces.

The purpose of the cookies placed on the TRESSE Site by the service providers that TRESSE uses to promote its activities and offers is:

• To identify the items viewed or purchased on the Site in order to personalize the advertising offer sent.

• To send, if the user authorized it when registering with these service providers, offers from the brand by email.

The purpose of the cookies contained in the advertising spaces of the Site is to enable the establishment of statistics on the advertisements broadcast (number of displays, advertisements displayed, number of users having clicked on each advertisement, etc.)

The issuance and use of cookies by third parties is subject to the privacy protection policies of these third parties. TRESSE has no access to or control over third-party cookies and acts as a subcontractor within the meaning of the GDPR Law. However, TRESSE ensures that partner companies process the information collected on the Site exclusively for the needs of TRESSE and in compliance with the GDPR law.

The user can refuse third-party cookies by appropriately configuring their browser.

• Choices regarding cookies

Several possibilities are offered to the user to manage cookies. Any settings may modify your Internet browsing and access conditions to certain services requiring the use of Cookies.

• The user can configure their browser software so that cookies are saved in their terminal or, on the contrary, that they are rejected, either systematically or depending on their issuer.

• The user can also configure your browser software so that the acceptance or refusal of cookies is offered to them from time to time, before a cookie is likely to be recorded in their terminal.

• Settings elements for the main browsers:

The user can choose to block or deactivate these cookies at any time by configuring the internet browser of their computer, tablet or mobile, in accordance with the instructions established by their internet browser provider and appearing on the websites mentioned below.

For more details, the user can also consult the CNIL website and in particular the page: https://www.cnil.fr/fr/recommandation-sur-les-cookies-quelles-obligations-pour-les-responsables -desites-what-advice

• On Mozilla Firefox:

Open the “Tools” menu, then select “Options”; click on the “Privacy” tab then choose the desired options or follow this link: http://support.mozilla.org/fr/kb/activate-deactivate-cookies

• On Microsoft Internet Explorer:

Open the “Tools” menu, then select “Internet Options”; click on the “Confidentiality” tab then the “Advanced” tab choose the desired level or follow the following link: http://windows.microsoft.com/frFR/windows-vista/Block-or-allow-cookies

• On Safari:

Choose “Safari > Preferences” then click on “Security”; In the “Accept cookies” section choose the desired options or follow this link: http://support.apple.com/kb/index?page=search&fac=all&q=cookies%20safari

• On Google Chrome:

Open the configuration menu (wrench logo), then select “Options”; click on “Advanced options” then in the “Privacy” section, click on “Content settings”, and choose the desired options or follow the following link: https://support.google.com/chrome/answer/95647?hl =en

• On iOS:

http://support.apple.com/kb/HT1677?viewlocale=fr_FR

The user can also type “cookies” in the “help” section of their browser to access the configuration instructions.

TRESSE is in no way responsible in any capacity whatsoever for the content or operation of any social networks, including those which may be linked to the Site.

20. INTELLECTUAL PROPERTY, DOMAIN NAME AND WEBSITE

TRESSE is the exclusive owner of the intellectual property rights to the following elements, without this list being exhaustive:

• On the Articles offered on the Site, on the brands associated with the Articles;

• On the Site, and in particular on its tree structure, on the organization and titling of its sections, on the visual and graphic identity, on its design, on its ergonomics, its functionalities, on the software, texts, animated or still images , sounds, know-how, designs, graphics and any other element making up the Site;

• On the databases, their structure and their contents, designed and managed by TRESSE for the needs of publishing the Site;

• On all design elements of the Site, whether graphic or technical;

• On the names, acronyms, logos, colors, graphics, or other signs which could be used, produced or implemented by TRESSE.

TRESSE is also the exclusive owner of the domain names “tresse-paris.com”

It is therefore prohibited to reproduce in any form whatsoever, directly or indirectly, the elements referred to in this article, as well as to alter trademarks, patents, names, acronyms, logos, colors, graphics or other signs. appearing on the elements made available within the Site, and more generally to use or exploit these elements other than within the framework of the execution hereof.

As such, the reproduction or use of all or part of these elements is only authorized for personal and private use, any reproduction and any use of copies made for other purposes being expressly prohibited.

21. MODIFICATION OF THE T&Cs

Taking into account possible changes to the Site and regulations, TRESSE reserves the right to modify the General Terms and Conditions at any time.

Only the General Terms and Conditions in force at the time of conclusion of the contract will be enforceable against the Customer.

The new General Terms and Conditions will, where applicable, be brought to the attention of the Customer by modification of the dedicated page of the Site. The Customer expressly consents to the new version of the General Terms and Conditions by validating a new order.

22. APPLICABLE LAW, MEDIATION, DISPUTES

These General Terms and Conditions are subject to French law. In the event of a dispute, the Customer will contact TRESSE as a priority to seek an amicable solution by contacting Customer Service.

After prior written action by the Customer vis-à-vis TRESSE, the Mediator Service may be contacted for any consumer dispute for which the settlement has not been successful. To find out how to contact the Mediator, click here.

Furthermore, the European Commission has set up an online dispute resolution platform. The platform is accessible at the following link: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.show&lng=FR

Any dispute will fall under the exclusive jurisdiction of the French courts of the Customer's place of residence, in the absence of an amicable agreement between the Customer and TRESSE.